Shipping policy

Shipping within Australia

At Venetia , we strive to provide fast and reliable shipping for our customers across Australia. Here are our shipping policies:

Free Shipping: We offer free standard shipping on all orders over $75 AUD within Australia. For orders below this amount, a flat rate shipping fee will apply.

Shipping Methods: All orders are shipped using reliable carriers to ensure your items arrive safely and on time. You can choose from standard and express shipping options at checkout.

Processing Time: Orders are typically processed within 1-3 business days. During peak times or holidays, processing may take longer. You will receive an email notification once your order has shipped.

Delivery Times:

• Standard Shipping: Delivery times may vary based on your location, but typically range from 3-7 business days.
• Express Shipping: For faster delivery, we offer express shipping, which usually arrives within 1-3 business days.

Tracking Your Order: Once your order has shipped, you will receive a tracking number via email so you can monitor its journey.

Delivery Issues: If your order hasn’t arrived within the expected timeframe or if you encounter any issues, please contact our customer service team at info@venetiastore.com.au

Shipping Restrictions: At this time, we only ship within Australia. We do not offer international shipping.

Address Accuracy: Please ensure that your shipping address is correct at the time of checkout. We are not responsible for lost or delayed packages due to incorrect address information.

Returns and Exchanges: Please refer to our Returns and Exchanges policy for information on returning or exchanging items.

Thank you for shopping with Venetia! We appreciate you and we are committed to providing you with a great shopping experience.